Is Companion Cruises free?

During our beta phase, Companion Cruises offers complimentary access to explore the platform and connect with other members. However, optional verification checks, such as DBS checks, will involve a small charge, as they are processed through professional third-party services. Once the beta phase concludes, we will introduce paid membership tiers. As a thank-you to early adopters, those who join during the beta phase may enjoy exclusive discounts or special perks when the full platform launches.

What is the Beta phase?

The beta phase is an early stage where Companion Cruises is open to a limited number of users. During this period, members can try out features, provide feedback, and help shape the final platform. While complimentary access is provided during this phase, certain services—like optional verification checks—still carry a small charge. The beta phase allows us to fine-tune our security features and overall user experience, ensuring a safe and welcoming space for everyone. Early participants may also benefit from exclusive perks or discounts upon the official launch.

How do I know which members have completed the optional additional verification process?

Members who have completed optional verification checks, such as DBS or identity checks, will display a verification badge on their profile, allowing you to identify those who have undergone these extra steps. Additionally, if a member is open to completing verification in the future, their profile will indicate this, giving you the opportunity to connect with members who are willing to undergo further checks if needed. Following the beta phase, only verified members or those willing to verify will be able to connect with others who require this extra assurance, particularly for sharing cabins.

What is the purpose of additional verification checks?

Additional verification checks, like DBS and identity checks, provide extra peace of mind for members who may want further reassurance when connecting with others—especially when sharing a cabin or personal space. While these checks are optional and not required for all users, they offer added security for members who prefer to take this extra step. This can help build trust and confidence, ensuring that you feel comfortable with your travel companion.

Is Companion Cruises safe?

Yes, Companion Cruises is designed to prioritise your safety. We have incorporated two-stage verification, encryption, and optional verification checks to create a secure and trusted environment for all members. Additionally, we have a comprehensive community policy and articles discussing safety awareness to keep our members informed. Although full verification is not required to use the platform, we understand that some members, particularly those who have experienced significant life changes like bereavement or divorce, may seek additional reassurance. We offer optional DBS and identity checks for extra peace of mind, especially when planning to share a cabin.

What is a DBS check?

A DBS check (Disclosure and Barring Service) is a background check used in the UK to review an individual’s criminal record. At Companion Cruises, a DBS check is an optional additional verification that members can complete to provide extra reassurance—especially when planning to share a cabin. This check is processed through a professional third-party service and requires a small charge.

What is an identification check?

An identification check is a process that confirms the identity of a member using official documents such as a passport or driving licence. This optional verification provides extra security, allowing members to know that the person they are connecting with is who they say they are. It’s particularly useful when planning to share accommodations on a cruise.

Who is Companion Cruises for?

Companion Cruises is designed specifically for individuals over 55, particularly those who are single, widowed, or divorced, looking to connect with like-minded individuals for shared cruise experiences. Whether you’ve been a solo traveler or are trying cruising for the first time, Companion Cruises provides a safe and welcoming space to find travel companions.

How do I find a travel companion?

You can browse through member profiles and use our search filters to find people based on preferences like cruise destinations, interests, and travel style. The platform also offers personalized match recommendations to help connect you with individuals who are a good fit for your next cruise. If both parties are interested, you can start messaging and getting to know each other before planning your trip.

How does messaging work on Companion Cruises?

Our platform allows members to send and receive messages to start building connections. Depending on your membership tier, you may have limited daily messaging or unlimited messaging options. All conversations take place within the platform for added security and privacy.

How do I upgrade my membership?

Once we move beyond the beta phase, you can upgrade your membership at any time through your account settings. Different tiers will provide access to enhanced features such as unlimited messaging, additional profile browsing, or priority customer support. We’ll notify all users when the membership options are available.

What happens if I no longer want to connect with a member?

If you decide that a connection is no longer a good fit, you can block or report the member directly through their profile or messaging interface. Our team reviews all reports carefully to maintain a safe, respectful environment for everyone.

How is my personal data protected?

Your privacy and security are top priorities at Companion Cruises. We use encryption to protect your data, and your personal information is never shared with third parties without your consent. Our platform complies with relevant data protection regulations such as GDPR, and you can control what information is visible to other members through your account settings.

What types of cruises can I plan with a companion?

Companion Cruises is suitable for finding companions for a wide range of cruise experiences, from short getaways to luxury cruises and even themed or specialty cruises. Whether you’re interested in exploring new destinations or relaxing on a river cruise, the platform connects you with like-minded travellers.

How do I know my match is a good fit?

Our platform uses a combination of your profile information, cruise preferences, and personal interests to suggest potential travel companions. You’ll be able to communicate with matches through our secure messaging system before finalising any travel plans, giving you time to get to know them and ensure they’re a good fit for your journey.

What if my travel plans change after booking with a companion?

If your travel plans change, it’s important to communicate directly with your travel companion as soon as possible. You can discuss potential solutions, such as rescheduling or cancelling plans. Companion Cruises does not directly manage travel bookings, so any changes should be handled directly with the cruise line or travel agent. Always ensure you have appropriate travel insurance in place.

How does Companion Cruises ensure the safety of its members?

In addition to our platform’s two-stage verification and optional verification checks, we provide safety tips for communicating and meeting with other members. We also have a community policy and articles discussing safety awareness to keep our members informed. We encourage all users to thoroughly vet their travel companions, especially before making arrangements to share accommodations, and to use our optional verification features for added security.